ResourcesDriving Training & Development in the Auto Industry
Customer Success Stories
Driving Training & Development in the Auto Industry
![Business People or Doctor Talking to Customer and Using Laptop at Office Room. – One10 Business People or Doctor Talking to Customer and Using Laptop at Office Room.](https://www.one10marketing.com/wp-content/uploads/2018/10/TrainingDevelopment-843617064_S-300x225.jpg)
The Challenge
Redesign of an existing enterprise-wide training program can be difficult. But a large automaker asked us to conduct a redesign to accomplish three objectives: improve the learning experience, increase audience engagement, and boost performance.
The Solution
Our collaborative approach to develop this training program included research, evaluation and redesign, as well as performance-based training, support and sustainment tools, and engagement interventions.
The Results
The redesigned training program resulted in:
- Measurable improvement in overall engagement
- A significant increase in annual sales volume per Sales Consultant
- Customer satisfaction scores increased
- Substantial growth in annual revenue and gross profit per Sales Consultant
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